Customer Services

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Customer Services

Our Customers

At Lancet Laboratories Uganda we value and respect our customers, making every effort to provide great customer service. We achieve this by simply caring about our patients’ health.

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Our Front Desk

Our waiting area is a vital part of our customer focus, as it is here that we deal with patients face to face. We pride ourselves on treating our patients professionally, with dignity and empathy.

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Mototrized Fleet

Motorized Fleet

To satisfy and serve our clients, Lancet Laboratories Uganda maintains a motorized fleet of Couriers to pick specimen samples.An electronic system to deliver the results is in place while ensuring confidentiality and running timeliness.

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Why us?

100% LOCAL CONTENT

Deep local knowledge and contacts

FLEXIBLE SERVICE DELIVERY

Mobile and static units to fit your needs

FULL DIAGNOSTIC CAPABILITIES

On-worksite to reduce disruptions

QUALITY

ISO certification & international best practices

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Cerba Lancet Africa on the continent

Botswana Eswatini Ethiopia Gabon Ghana Ivory Coast Kenya Mozambique Nigeria Rwanda Tanzania Uganda Zambia Zimbabwe