Payment Options

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Payment Options

We are offering a wide range of safe and accessible payment options. We are making payment process simple, convenient, and secure for any patient.


Cash payment is acceptable across all our branches. Any patient can request for a test of their choice without necessarily providing a request form from a doctor.

Mobile Payment

Available across all our branches. You can pay with your phone quickly, easily, and safely. Mobile payments with Airtel and MTN provide cashless transactions which are more reliable.


We accept insurance coverage after a patient has visited a doctor under insurance and can present us with a request form with underlying diagnosis. We will contact your health insurance company to obtain a pre-authorization number. We must obtain permission from your health insurance company and will contact you back before receiving any health care services at one of our laboratories.

Debt Repayment

This option is only available at our main laboratory in Nakasero Hill Lab. Contact us for more information on the terms and condition - Toll-Free Line: +256 800 300 003 or

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